9 May 2019

We are writing to tell you how happy we are with Loki, Ruthie’s ASD Service Dog. We envisioned what we would like and Loki exceeded all our hopes! He quickly adapted and has become a significant part of the family – like he’s been here for years. He has already, in the almost 3 weeks we’ve had him, helped Ruthie settle at times and with redirection from the struggles of simple tasks like hair brushing to more difficult experiences such as the dentist. We will be working on blocking and searching for Ruthie soon. Their bond is getting stronger daily.

We would also like to compliment your organization and your team. From the very beginning, during our initial phone conversation, you were clear and straight forward about the entire process. There were no surprises along the way. All my emails were responded to by your team promptly and all questions were answered clearly with assurance that I could call or email if I needed more assistance. SDWR’s professionalism, knowledge and dedication to the dogs, families, volunteers and disabilities themselves are most commendable.

We look forward to our continued work with SDWR along this journey! Having the added stress of the disabilities and knowing we have support from SDWR and from the dogs themselves adds a huge sense of security, not just as an added tool, but as a fluffy family member who is full of affection and love and loves their person just as they are.