Service Dog Trainers & Staff

Dan, Founder

Dan Warren is the Founder and President of Service Dogs by SDWR. He believes that individuals who struggle with invisible disabilities often will benefit from having a canine companion in their lives to enhance a quality of life, provide hope, independence, and peace of mind. It is Dan’s personal goal to bring hope and peace until a cure is found for these disabilities and does believe, “Until there’s a cure… There’s a dog!”

Gabby, Client Services

Hello there! My name is Gabby.

I am a part of the Client Services team. Currently I live in Rixeyville, VA. I have been in the Client Services field for a long time and I have a passion for helping people. I have travelled all over the Eastern U.S. working with a vast variety of people, together we solve problems and reach goals. I am happy to be a part of the team here at SDWR, helping our Ambassadors in the process of finding a “relief” for themselves or their loved ones who suffer with invisible disabilities.

Erin, Training Director

I have 2 dogs that I have had since they were 8 weeks old, a 7-year-old Rottweiler and a 7-year-old Bullmastiff. Both dogs have had extensive obedience training and both received their Canine Good Citizenship through the AKC and were registered Therapy Dogs with Therapy Dog International up till this current year when I retired them due to their ages. Also, I performed private obedience training with friends, family, and acquaintances. I started working at Petsmart in Norfolk, VA as a Pet Trainer for over a year. There I assisted families with basic obedience training as well as assisting several people with training their service dogs. After learning of the opportunity at Service Dogs by SDWR in 2012, I welcomed the opportunity to train dogs and help families at the same time. I have now worked with Service Dogs by SDWR for over 3.5 years and plan to continue for a long time which is why I am looking to relocate to this area. I have worked training dogs full time for the past 5.5 years and prior to that worked part time training dogs and worked full time in social work and counseling as I have my Bachelor’s Degree in Psychology.

Ivan, Trainer

Hi, I’m Ivan and I decided to work at SDWR because I no longer have a desire to stay in sales and want to return to working with dogs full time. I host a podcast where I interview highly regarded dog trainers. I used to own a dog walking route small business in NYC that I sold. I am experienced with handling groups of dogs of various sizes, breeds, temperaments and drives. I have studied Service Dog Training, Agility, Schutzhund, Bite Work, Nose Work, Lure Coursing, Fly Ball, Barn Hunting, Rode a Sulky, etc.

Marcus, Kennel Master

I have been working with dogs for years and I do it because it is my passion. I have always loved and had a passion for dogs and animals since I was a child. I have read, watched, learned as much as possible on dog training and dog breeds in general. I am here to make sure all of the dogs that stay at the SDWR facilities are cared for, exercised, vaccinated, and loved. I treat the dogs like they are my own during their stay here. 


SDWR Chapter Managers

April, North Alabama Chapter Manager

My name is April Reno I am 38 years old and the mom of two children with type one diabetes. I was a substitute teacher for two years where I worked with special needs children. I am a very active supporter of the Daring To Defeat Diabetes organization. I started my journey with SDWR in May 2014, when I decided to receive a DAD (diabetic alert dog) for my children. I am currently North Alabama Chapter Manager. My children and I are proud owners of Miracle our diabetic alert dog. My favorite part of working with SDWR is meeting other families with invisible disabilities. I love hearing their stories and I am always ready to share mine.

Michelle, Southern California Chapter Manager

I am Michelle. I have owned dogs all of my life and I love helping people! I have had my own Diabetic Alert Dog, SaveHer, for over four years. I live in the Southern California region.

Tracy, Kentucky Chapter Manager

Tracy began her career in the field of Social Work as a Case Manager and Therapist to the chronically mentally ill at her community’s mental health facility for 20 years. It wasn’t until her daughter’s diagnosis of Type 1 Diabetes in 2008 did things change for her. She found SDWR after researching ways to help maintain her daughter’s new diagnosis and shortly thereafter obtained a Diabetic Alert Dog for her daughter. “I was amazed at these dogs and the life-saving abilities they possess. I knew I had to be a part of this organization.” She began working for SDWR in 2013 in support services and joined the Chapter Manager team shortly afterward. “I love seeing how these dogs change lives! I know what our Diabetic Alert Dog has done for my family and am excited to see how they can improve the lives of others as well.” Being a Chapter Manager for Tracy helps provide support to other families in KY who are also seeking a Service Dog. “My family grew immensely when I joined the SDWR team!”

Ben, Michigan Chapter Manager

Ben started his journey with S.D.W.R in April 2013 when he signed on to receive a Diabetic Alert Dog. He was diagnosed with T1D at the age of 12. After hours of research, and searching for the right organization to get a D.A.D from he decided upon S.D.W.R due to his initial conversation with Dan, his enthusiasm and passion for the cause were contagious. Since receiving Max – Ben’s D.A.D, he has been training non-stop, and have had the pleasure and blessing of being amazed each and every day by his abilities. Ben’s bond with Max is such a beautiful gift to the family, we simply cannot imagine our life without him.

In October 2015 Ben was excited to announce to family and friends that he was given an opportunity to share in his passion for S.D.W.R by becoming the Michigan Chapter Manager of this wonderful organization! He believes as Dan does that “Until there is a cure, there is a Dog”. Ben and his family have witnessed firsthand the life saving and life giving a gift that a service dog has to offer and are very excited, blessed and grateful to have the opportunity to walk beside families as they start on the same journey he did in 2013 and advocate for such a stellar organization as S.D.W.R.

Chris and Carrie, Oklahoma Chapter Manager

Chris and Carrie live in Enid, OK with their two children Tripp (5) and Quinn(3). Jake joined the family in January 2016 to serve as an autism service dog for Tripp who was diagnosed at age 4 with autism. Jake and the team from SDWR made such a positive impact on the entire family’s lifestyle that they jumped on board as chapter managers for the Oklahoma area.

Donna, Tennessee Chapter Manager

In May of 2011, our world changed forever when our son Nathaniel, was diagnosed with Type 1 Diabetes. Being an over-protective mom I started researching ways to help him manage his diabetes and keep our sanity. After several searches and many phone calls to different places I decided to make the call to SDWR. I was terrified of making the call as I had already experienced disappointing calls but from the moment Dan answered the phone my fears were put to rest and I knew that this man and this company had true compassion and understood what we as a family were going through. We signed up the next day and started fundraising for our miracle with 4 paws. In September of 2011 our wonder dog, Malachi arrives at our home and alerted to a low with in 15 mins. now years laterNathaniel has been diagnosed with several medical problems including Autism and Sensory Processing to Central Nervous Tremors. I never dreamed that Malachi would help in these areas of Nathaniel’s life but he has. From turning on the lights to calming him when he can no longer process the world around him. Malachi has proven himself time and time again, the same goes for Dan he total stands behind his word and has gone above and beyond when we needed him. Being a Chapter Manager for Tennessee means not only do I get to tell more people about how wonderful Malachi is but how I can help them get the miracle dog they so desperately need. Who wouldn’t want to help other parents feel the same relief that we feel every night when we close our eyes. Becoming an SDWR family member was the happiest thing diabetes ever gave to us.

Micah, Arkansas Chapter Manager

We love our DAD Noodle. He is apart of our family. Our daughter Raylee was diagnosed November 11,2014 T1D. Our lives changed dramatically. We were scared confused sad angry and many more emotions. But with time and support, we found SDWR and they have been a life saver and now family