Our Team

Dan Warren


Dan Warren Founder and President of Service Dogs by Warren Retrievers. He believes that individuals, who struggle with invisible disabilities often will benefit from having a canine companion in their lives to enhance quality of life, provide hope, independence and peace of mind. It is Dan’s personal goal to bring hope and peace until a cure is found for these disabilities and does believe until there is a cure – there is a dog.


Lucinda Williams

Developement Director

As Development Director for SDWR, Lucinda Williams has over two decades of nonprofit management experience. She has served as the Executive Director of the Brain Injury Association of Delaware, Director of Development for the Joshua M. Freeman Foundation, Executive Director of the Delaware Symphony Orchestra, Executive Director of the Garrett Lakes Arts Festival, and Vice President of Artistic, Education and Community Outreach with the Baltimore Symphony Orchestra.


During her two plus decades of nonprofit management, Lucinda has raised over $15 million dollars to support the various organizations for which she has worked. Lucinda lives in Gilmanton, NH, with her husband, retired Army Colonel, Richard Nowak.  Richard served as a Special Forces Green Beret for 26 years. Lucinda is the grandmother of Lucien Gautreaux who was diagnosed with Type 1 diabetes at the age of 18 months.  Lucien, now 6, is the proud “boy” of his Diabetic Alert Service Dog, “Shadow.”

Cheri Campbell

Training Director

In 2001, Cheri began her career in the Department of Corrections. Beginning 2005, she became a Narcotics Canine Handler, where her duties included searching cells for narcotics in multiple correctional facilities, as well as inmates, visitors and employees of the Virginia Department of Corrections.

In 2007, Cheri’s experience in dog training strengthened, when her career as a Narcotics Canine Handler Instructor began. She participated in the Narcotics Canine Handler Schools teaching new Handlers and their dogs on how to do searches as well as training the dogs on how to locate Narcotics.

After years of working alongside canine training, Cheri finally joined SDWR, starting off training puppies at the facilities. She described her duties,

“[Training puppies] included Socializing them, teaching them sit, down, stay, come and proper leash walking. I then progressed to delivering the puppies into the homes of our clients. I have been delivering and training Diabetic Alert Dogs, Seizure Response Dogs and Autism Service Dogs. I am currently the Training Director for SDWR. During my time with SDWR I have trained over 300 very successful Service Dogs.”

Cheri has also helped to supply dogs for the local Police Departments as well as USDA.

Brenda Clements

Client Services Manager

Brenda Clements has a background in Health Care, Journalism and Client Services giving her a broad range of tools to assist our clients as they journey to obtain a Service Dog. In addition, she is a dog lover who has trained bird dogs since childhood. Currently she and her husband have a Golden Retriever and two Lovable Labs as well as four grown sons and two granddaughters. Brenda is passionate about helping others and believes by working at SDWR she is able to make a positive difference in people’s lives.

“Helping our clients realize their dream gives me the deepest satisfaction,” Brenda explains. “I am so proud to be part of an organization that helps so many people in life changing and life saving ways.”




Phil Farris

Senior Trainer

Phil has been a trainer for over eight years. Phil’s father, grandfather and grandmother were diabetics, so he is familiar with invisible disabilities. He was the District Trainer in Tidewater for PetSmart for 6 years. Phil trained and evaluated other trainers. Phil was introduced to Warren Retrievers through one of our families. Little did he know Riley-Anne was only the first Warren Retriever he would meet.

“I love making life easier for those with Diabetes through training D.A.D.s and their families. All of the staff is very knowledgeable. Trainers make visits to further training of dogs every 90 days and are not relegated to distance. There is no age limit to receive one of our dogs as with most other organizations. Constant contact is kept with our dog owners to ensure they have the assistance they need. Our dogs are guaranteed for 10 years. Great care is taken to make sure our clients receive a healthy dog. There isn’t an organization that cares more about our clients than we do.”




Erin Coulter


Originally from a small town, Punxsutawney, PA… Yep home of the groundhog. I Started Training my own dogs at age 16. I attended the University of Pittsburgh in PA and graduated in 2006 with a Bachelors of Science Degree in Psychology. I worked as a social worker, counselor and career counselor after graduating college. During that time I trained my two dogs, a Rottweiler and a Bullmastiff. Both dogs have obtained their Canine Good Citizenship (CGC) and Therapy Dog International (TDI) Certifications. Also, I performed private obedience training with friends, family and acquaintances. My husband and I moved to Norfolk, VA in summer 2011 for the warmer weather and the beach, of course. Once we moved, I started working at Petsmart as a Pet Trainer for over a year. There I assisted families with basic obedience training as well as assisting several people with training their service dogs. After learning of the opportunity at Service Dogs by Warren Retrievers in 2012, I welcomed the opportunity to train dogs and help families at the same time. I have been working for the organization since November 2012.




“I’m a Madison VA native, where I grew up learning to love and care for all types of animals. I got my first dog when I was three and my first pony when I was five and I’ve been hooked on both dogs and horses ever since. I started training dogs in 2003 when I took one of my dogs through the Canine Good Citizenship program. Then college came and I moved away from the farm, and I took a break from animal work for a while. I graduated Germanna Community college and also attended the Art Institute of Washington, DC. I left the Art Institute in 2010 when I moved to Stafford, VA and it wasn’t long before I started working at a Ranch in Fredericksburg. At the ranch I was proud to assist their therapeutic riding program where I witnessed first hand the power that animals can have connecting with people who have both visible and invisible disabilities. After reluctantly leaving the Ranch in 2012 I began working with a local Labrador breeder, caring for the dogs and providing basic obedience training. These two unique experiences came together in the best way when I was presented with the opportunity to come on board with Service Dogs by Warren Retrievers. What better way to help those in need while also pursuing my passion for dogs and training.”





“I grew up in the small town of Knoxville, Illinois amongst cornfields and soybeans. Throughout my life I have been blessed with the joys of being surrounded by horses, cats, and dogs. I was the girl that brought home every lost animal she found and provided it with a loving home.

My great escape to the real world occurred shortly after graduating high school when I had the opportunity to travel the world while supporting my military family. After raising two children, I put myself through school and attained my Associates Degree in Arts at Coastal Carolina Community College in Jacksonville, NC. I then began working in the Public School Systems as a Special Needs Assistant Teacher. Once I decided this was my chosen path, I continued my education by working towards my Bachelor of Science in Psychology with Walden University. Since then, I have been trained in Applied Behavior Analysys and have worked with children with a variety of special needs within the public, private, and home environment. I am currently working under a Board Certified Behavior Analysis and providing therapy sessions to children with autism through the technique of Applied Behavior Analysis.

Through my passion of helping those to live their life to their fullest, I seeked out Service Dogs of Warren Retreivers. I wanted to make a connection between my love for animals and help those with disabilities become more independent. I am grateful to have the opportunity to share my knowledge of working with children that have autism as well as other special needs and to expand upon my own growth as I learn new knowledge from team members of Warren Retreivers and the families that they serve.”

Nikki Cook


“My whole life I have loved dogs and enjoyed training them.  Shortly after I graduated from West Virginia Canine College in 1992,  I started Southwind Dog Training where I did a wide variety of dog training. This includes individual’s pets and dogs that lived in hospitals, hospice facilities and served as private therapy dogs.
Among my many accomplishments in dog training, I founded BARK (Bluegrass Animal Rescue of Kentucky) where I used rescue pets in therapy roles. And as an advocate for therapy dogs, I placed the first classroom dog in the state of Kentucky. I have also worked as a vet tech for many years and spent quite a bit of time at PetSmart as one of their in-house dog trainers.  I believe in the power of training dogs to heal lives and  I look forward to using my knowledge and experience to help you with your Service Dog from SDWR.”